With over 34 years of experience in the insurance industry, Donna Phillips joined Alliance in 2011 with the acquisition of the Opelika office.  She provides detailed information directly to the payroll manager or HR department of employer accounts to provide needed coverage to their employees.  She is responsible for group accounting services between employer payroll accounts and the insurance carriers to include billing and collection of premiums, full reconciliation of the multiple premium statements and prompt payment of all invoices. Clients of our Opelika office rely on Donna’s vast knowledge of customer service and extensive problem solving skills to assist them with accounting, eligibility issues and ultimately, the claims process.

Donna and her husband Don live in Opelika and have an adult daughter Amanda in North Carolina.  They enjoy all Alabama sports, spending time on the family farm and visiting their daughter whenever possible.